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Healthcare Services

We approach care coordination services holistically by helping clients access medical assistance, mental health resources, substance use treatment, and health insurance enrollment.

Healthcare Services

We approach care coordination services holistically by helping clients access medical assistance, mental health resources, substance use treatment, and health insurance enrollment.

Coronavirus (COVID-19) alert for NADAP HRA clients in Substance Use Centralized Assessment Program (SUCAP):

The Human Resources Administration (HRA) is trying to eliminate, whenever possible, the need for clients to come in person to HRA and our program offices.

Voluntary telephonic substance use assessments and case management services are still available. Negative action will not be taken on your case if you choose to not participate in the clinical assessment.

All scheduled in-person appointments have been cancelled until further notice.

Health Home Care Coordination

Since 2012, NADAP has participated in New York State’s Health Home initiative throughout New York City. Medicaid enrollees living with the following health conditions may qualify for free, voluntary healthcare coordination:

Two or more chronic conditions, such as:
• Diabetes
• Asthma
• High Blood Pressure
• Heart Disease
• Substance Use Disorder
• Depression

Or

• HIV/AIDS

Or

A Serious Mental Illness, such as:
• Major Depressive Disorder
• Bipolar Disorder
• Schizophrenia

Click Here to Read More

 

Need Health Insurance?

Help is available in these languages.
9 AM – 5 PM, Monday to Friday

English and Chinese: 347-346-1779
English and Spanish: 646-369-5217

English and French: 646-944-0649

You can also email us, if you have any questions: jgao@nadap.org

Health Insurance Education and Enrollment

Our Benefit Navigators help New Yorkers enroll in Medicaid, Child Health Plus, and Qualified Health Plans. Assistance is offered in English, Spanish, French and Chinese.

Benefit Navigators can provide the following services:

  • community outreach, which includes partnerships with local groups and businesses.
  • educational workshops and individual consultations about health insurance requirements and resources.
  • helping clients compare plans, calculate costs in addition to subsidies and tax credits, learn about what public programs they’re eligible for, and ultimately enroll.
  • removing communication and time barriers by offering assistance in several languages.

The Affordable Care Act makes health insurance available and affordable to many New Yorkers who were previously uninsured.

More than 6 million New Yorkers have health insurance through the NY State of Health, which is the official health insurance marketplace operated by the New York State Department of Health.

 

Assessment and Referral for Substance Use Disorder

Since 1997, we have conducted more than 800,000 assessments* for substance use disorders among welfare recipients in NYC. From that number, our team of Credentialed Alcoholism and Substance Abuse Counselors (CASACS) has helped nearly 500,000 individuals by determining their best level of care and referring them to 400 different treatment providers. Despite significant challenges such as criminal history, homelessness, mental illness, and living with HIV/AIDS, our clients have been able to achieve recovery and secure employment.

Our partnerships with healthcare agencies let us employ mobile teams to offer patients on-site substance use disorder screenings, brief interventions, and referrals for treatment when they’re most likely to be experiencing negative side effects.

*Our primary funder for substance use disorders assessment and referral services is the New York City Human Resources Administration.

Our assessment and referral for substance use process includes:

  • quick substance use disorder screenings for a slew of care settings, such as emergency departments, urgent care centers, community health, and mental health clinics, homeless shelters, single-room occupancy units, and supportive housing units.
  • brief interventions for low-to-moderate risk substance use disorders through motivational interviewing, a short-term counseling method that helps individuals change their behavior.
  • harm-reducing counseling and preventative strategies, such as overdose prevention and reversal.
  • clinical evaluation by a licensed professional for high-risk patients.
  • Substance use disorder treatment referrals to all modalities based on ASAM, OASAS, and SAMHSA placement criteria.
Coronavirus (COVID-19) alert for NADAP HRA Clients:
The Human Resources Administration (HRA) is trying to eliminate, whenever possible, the need for clients to come in person to HRA and our program offices.
Voluntary telephonic substance use assessments are still available.  Negative action will not be taken on your case if you choose to not participate in the clinical assessment.
All scheduled in-person appointments have been cancelled until further notice.

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“A national treasure.”

Our Health Insurance Education and Enrollment Program helped Rosemarie Bria when she had difficulty signing up for health insurance. After an unresolved three-hour phone call with an insurance company’s customer service, she called us and was successfully enrolled in just 20 minutes.

Rosemarie Bria

We’ve helped a number of New York boxers sign up for health insurance in the NY State of Health marketplace, including Otto Wallin, Swedish heavyweight and former EU European Heavyweight Champion.

Otto Wallin

Life was terribly unstructured for me. I was struggling with addiction, mental issues, homelessness, debt, and my world was so toxic. I felt like I was going around an endless cycle of dead ends. I had no direction, no hope, and the people around me didn’t know how to support me nor had the time to as most of them were facing similar battles

See Jamie's Story →

Jamal came to NADAP in 2017 after witnessing the sudden death of his mother and falling into a deep depression and heavy substance use. NADAP created an intensive care plan for Jamal which included weekly therapy sessions. And after his first few sessions, Jamal told us he’s “feeling more optimistic than ever!

See Jamal's Story →

As a result of his hard work and perseverance including overcoming homelessness, within 4 months of working with NADAP, Jordan was promoted to a management position.

See Jordan's Story →